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سياسة الاسترداد
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Sale Items: These are final, so NO exchanges or refunds.
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Delivery Acceptance: Once your order is delivered, it’s considered final.
While cash refunds aren’t available, you can return the item within 3 days for store credit (valid for 3 months) or exchange it for another item within 3-days.
- Return or Exchange Delivery Fee: AED 10.
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Exchange Eligibility: To exchange, the item needs to be in the same condition as when you received it — unworn, unused, with tags, and in the original packaging. Don’t forget your receipt or proof of purchase!
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How to Exchange: You can easily start an exchange through our Return & Exchange Portal on the website or just send us a message on WhatsApp at 0561440906. We'll send the exchanged item right to your address.
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Damaged or Incorrect Items: Please check your order when it arrives. If something’s damaged, defective, or wrong, just reach out to us right away and we’ll fix it!
- If you have any questions, feel free to contact us on WhatsApp at 0561440906.
- يؤدي اختيار التحديد إلى تحديث الصفحة بالكامل.
- يفتح في نافذة جديدة.